WebDT Digital Signage Solution
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Tech Support Info
  • Customer Service:
    If you have any questions about our company, products, channels or other information, please contact our Customer Service : signage@dtri.com
  • Technical Support:
    If you encounter any technical issues with our products, please contact our
    Technical Support : signagesupport@dtri.com

Download
  • Basic Operation Guides:  DS3700/4700 ; SA1000
  • Quick Start Guides:  DS1500/1700 ; DS Series ; SA1000
  • System Diagram:  Signage System
  • Presentation:  Signage System
  • Existing Clients, please login to access the following detailed information:
    - What's New - Software Documentation (Manuals, Release Notes, Etc)
    - Detailed Warranty Information
    - Detailed Product FAQ
    - Register New Product

Get Key
  • To get Installation Key or Upgrade Key, please login below

Warranty

LIMITED WARRANTY (STANDARD & PREFFERED) FOR (1) DS SERIES INTEGRATED SIGNAGE SYSTEM (2) SA SERIES APPLIANCE & (3) SOFTWARE APPLICATION

(Local or regional restrictions may apply)

  • Standard Limited Warranty
    Standard Warranty on Digital Signage products varies depending on the product's make and model.  Call for more information.
  • Preferred Service Plan Options
    - Preferred Service Plan is an option allowing for WebDT signage products to be covered under warranty for an extended period of time.
    - This plan also offers Advanced Replacement, a guarantee to receive a replacement device before needing to ship the faulty device back for repair. 
    - The Preferred Service Plan is available for purchase immediately after purchase of the WebDT product. Also note that freight is not refundable once the product is shipped.

Please check with your DT Research representative for more details on our entire warranty plan offered.

Product Registration
  1. If you currently do not have a web user account setup, please click on "New Customer" below.
  2. If you already have an web user account setup, please click on "Existing Customer".

   

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